Crowne Plaza London - Docklands, An Ihg Hotel, London
About the Hotel
Crowne Plaza London - Docklands, an IHG Hotel, offers a unique combination of modern luxury and proximity to key London's attractions. Located in the vibrant East End, the hotel provides stunning views over the Royal Docks and easy access to the historic O2 Arena and ExCeL London. Guests can enjoy a contemporary atmosphere while exploring the heritage of the area, which includes attractions like the Thames Barrier and Olympic legacy projects.
Location
Conveniently located just a short distance from central London, the hotel is easily accessible via the Royal Victoria DLR station and the Elizabeth Line. The nearby Emirates Air Line cable car provides a scenic travel option to The O2 Arena, while many other attractions, including Tower Bridge and Canary Wharf, are just a quick tube ride away.
Rooms
The hotel features 210 contemporary rooms designed for comfort and convenience. Each room is equipped with amenities such as air conditioning, luxury duvets, and high-speed internet access. For additional space and stunning views, guests can opt for superior rooms or executive suites, which include perks like a Nespresso machine and a complimentary minibar.
Eat & Drink
Fremantle Bar & Kitchen serves a diverse menu inspired by Australasia, providing all-day dining in a modern setting. The restaurant features floor-to-ceiling windows offering views of the Royal Victoria Dock, making it an ideal spot for casual meals or special occasions. Guests can also unwind at the hotel's bar, which serves a selection of cocktails and local craft beers.
Leisure & Business
The Quad Club & Spa is a highlight of the hotel, offering leisure amenities such as a heated indoor pool, sauna, steam room, and a fully equipped gym. For business travelers, the hotel boasts eight versatile conference rooms with natural lighting and cutting-edge AV equipment, accommodating various event needs from meetings to weddings.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Security
- Baggage storage
- Locker room
- Allergy-free rooms
- Elevator
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness center
Guest Parking
- Electric kettle
Services
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Children's menu
Spa & Leisure
- Indoor swimming pool
- Spa & wellness center
- Sauna
- Steam room
- Jacuzzi
- Massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel offers rooms to a high standard, although the location could be challenging for those with mobility issues. The service varied greatly from unfriendly encounters to extremely accommodating staff. The location is convenient for accessing public transportation but may not be ideal if you prefer central city stays. The dining experience was varied with a wide selection available. Overall, value for money is decent, and the hotel facilities are satisfactory.
The hotel had high-standard rooms; clean, not very big but spacious. The service was friendly and helpful, although there was a rude encounter. The location was amazing for accessing the O2 and getting around easily. The dining experience varied from very nice to disappointing. Overall, a decent stay with some minor issues.
The hotel room was spacious and very comfortable, offering a good view point for the local NYE fireworks, but it was smaller than expected for a twin double bed room. The service, particularly from the manager, was helpful and exceptionally friendly, though I still had concerns over extra charges. The location was convenient for accessing central London and attending events at the 02 arena, yet it felt a bit grubby in some areas. The dining experience was satisfactory with a good selection at the buffet, but pricing at nearby places was more attractive. The facilities were decent overall.
The hotel rooms, while spacious and offered a late check-out option until 4 pm, are unfortunately impacted by the ongoing construction noise starting daily at 6:30 am over the past 9 months. However, the hotel staff goes above and beyond to fulfill requests, even surprising us with a small gift and balloons upon arrival and offering various services like dry cleaning and laundry. The location is convenient, just about 15 minutes from the city center by tube, although the room felt cramped with closed windows and long curtains blocking natural light. The dining experience provided various options of better quality than expected but availability of items was inconsistent. Despite these drawbacks, the hotel's facilities are convenient and well-kept.
My stay at the hotel was very comfortable despite being next to the lift where early morning queuing woke me up. The spacious room with AC and comfy beds made up for it, and I loved the delicious room service. The hotel's location near the DLR line and the cable car was convenient for exploring the area.
The hotel had a good variety of rooms, but only accommodated 2 guests even though there was a double bed. The lack of bathrobes and slippers was a downside, but the room was clean and the bed was comfy.
My stay at the hotel was pleasant overall. The room I initially had some issues with, but thanks to the attentive receptionist Fatima and the excellent maintenance team, it was quickly resolved. I enjoyed a lovely view of the river from the room, but it wasn't what I expected as I had booked a Queen room with a different view. The pool and steam room facilities were great.
My stay at the hotel had its ups and downs. While the room had amazing views, it was smaller than expected, and there was a mix-up with my booking that caused a delay during check-in. The staff, especially Samantha and Theo, were fantastic, but there were some mechanical interactions initially. The location was perfect for my visit to the Excel Centre, but transportation was a bit of a struggle due to closures. The dining experience was enjoyable overall, although it got busy at times. The facilities offered were good, but I wish the room had been warmer for my liking.
My stay at the hotel was a mixed experience. The rooms were clean, spacious, and well-equipped, providing a comfortable stay. However, there were some cleanliness issues like dirty peanuts on the floor and stains on the curtains and sofa bed. The service was a pleasant surprise with warm and attentive staff, making the overall stay enjoyable. The location was convenient for accessing Excel or O2, although some nearby food stalls lowered the area's quality. The dining experience was satisfactory with a good selection, but some improvements could be made to speed up service. Overall, for the price paid, it was a worthwhile stay.
I had a wonderful stay at the hotel located just 2 minutes from the DLR line and the cable car to the O2 Arena. The room was comfortable with AC and two double beds, perfect for a relaxing stay. The hotel also offers a nice swimming pool, even though I didn't get to use it. The location was convenient for exploring the area although there were some minor inconveniences with the facilities.
The hotel offers spacious and comfy rooms with the convenience of interconnected doors for those needing additional space, but noise from neighboring rooms can be a concern. The facilities are clean and comfortable, although the temperature control may be impacted by frequent door openings. The service is professional, with minor inconveniences compensated with thoughtful gestures. The location, while ideal for accessing the O2 and the Emirates Airline cable car, might benefit from some renovation. The dining experience provides a variety of quality options, and the facilities are well-maintained.
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